"If you approach me with anger and frustration, then I make the choice to either reflect your anger and engage in argument . . . ., or be empathic and approach you with a compassionate heart . . . What most of us don't realize is that we are unconsciously making choices about how we respond all the time.
It is so easy to get caught up in the wiring of our pre-programmed reactivity . .. that we live our lives cruising along on automatic pilot."
--Jill Bolte Taylor, in My Stroke of Insight