A coach is someone who can give correction without causing resentment.
Coach John Wooden
October 1910 - June 2010
Monday, June 28, 2010
Saturday, June 26, 2010
We often throw technical solutions at adaptive challenges. For example: team communications seem to miss the mark. Let's train them on how to have productive meetings and how to use email effectively. But the deeper problems -- cultural, personal -- go left unresolved.
Or, we are overworked because we fail to delegate. Let's get a book on delegation and follow the directions step by step. But the deeper issues -- our identity is wrapped up in doing work, not telling others what to do -- will prevent us from long term quality delegation. Within a few weeks, we'll be overworked again.
When we must adapt, technical tactics will not resolve our challenges. We must find ways to alter our own -- or our team's -- mindsets.
Wednesday, June 23, 2010
Friday, June 18, 2010
Monday, June 7, 2010
Sunday, June 6, 2010
Start and end the meeting successfully:
- Start: (5 minutes max) if your team is multi-national, assign one person each meeting to share a story or other information from his home country. If not, ask one person each meeting to start the meeting off with something motivational, funny, or a personal achievement (graduation, birth, new home, promotion, etc.)
- Review agenda and promise to stick to it
- End: "self-propelling ending" (HBS publishing) -- end the meeting with
- who will do what by when (any decisions or agreements made during the meeting)
- the date/time of next telecon
- a statement of the team's purpose and a specific reason why this meeting got the team closer to its purpose ("we've hashed out some difficult decisions on the technical requirements and I thank you for your input and candor. Without that, we could have risked some major problems down the line")
Friday, June 4, 2010
Are you the leader for a particular telecon? If so, ensure everyone who must be on the line and focused is on the line and focused!
- send a reminder email (subject: telecon, project X, time, date) the day before
- call the most critical people (are there any people without whose input or decision the meeting is wasted?) the day before to confirm their attendance