tag:blogger.com,1999:blog-1453571018825820841.post4176640492699213259..comments2017-10-06T11:24:01.467-04:00Comments on Managing and Leading at Work and at Home: Who defines project goals: top management or implementers?Anonymoushttp://www.blogger.com/profile/07012220883578833655noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-1453571018825820841.post-7302075687794379192011-05-19T13:09:09.875-04:002011-05-19T13:09:09.875-04:00Interesting Ayman -- you are right: many projects ...Interesting Ayman -- you are right: many projects should come from the customer.<br /><br />I haven't heard about non-technical organizations using the systems approach. Other readers?Illysa Izenberghttps://www.blogger.com/profile/01758575489395998710noreply@blogger.comtag:blogger.com,1999:blog-1453571018825820841.post-71258192444973670442011-05-19T13:04:31.444-04:002011-05-19T13:04:31.444-04:00Hi Illysa
Communication is definitely needed on p...Hi Illysa<br /><br />Communication is definitely needed on projects, however the main driver for project goals should be coming from the customer (end user) and the sponsor (whoever is paying for the work). The implementer might determine that requirements are unrealistic and push back, management might support the customer's view, hence as you stated communication comes into play. Specifically technical facilitation, a process I have used on many complex projects which involve many stakeholders (a couple dozen implementation teams) and half a dozen or so business process groups, on top of that you might have a couple of sponsors, and each one of these groups has there own interests and priorities. The communication challenge can get very complicated and tedious hence the need for a facilitator who can assist in reaching an optimum solution, which serves everyone's needs. Engineers focus on optimum solutions, not perfect ones, hence systems engineers are usually the most suited to play this role on a project. I would be interested in knowing if you or any of your readers have come across systems engineers who play this role in non-technology or non-engineering environments?Ayman Nassarhttps://www.blogger.com/profile/09380153517319452000noreply@blogger.com